WiFi works well, but IF doesn’t

Hi, I recently just opened IF. It seems to get through the “Connecting” screen but never gets past the Loading Screen. I had already restarted my WiFi router and iPad three time but to no avail.

Hi, and thanks for contacting support.

So, you can start the app, but it doesn’t get past the loading screen (image of planes on taxiway)?

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Exactly. I’m able to choose the aircraft and airport but can’t play. I have an iPad Pro 9.7” and already set 200hrs flight time in this but it’s the first time it happened.

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Ok. What version of iOS are your running? Did you try a new aircraft that you haven’t used before? That caused a crash for me once.

I’m running iOS 11. I own IF Pro and have already played with the A380.

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Ok. You could try to uninstall and reinstall IF. Probably best if I hand you over to a mod like @schyllberg.

Have you already tried reinstalling the app or spawning in another airport?

I’ll try loading IF again and if it doesn’t work, I’ll go back.

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UPDATE: I changed the airport and it finally worked, no need to reinstall. I guess IF won’t let me test my Airbus in Toulouse!

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Glad you could get it fixed. Mods, please close this.

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