Why was my promotion deleted?

I had a subscription but then I found that it went away today

2 Likes

Because it ran out.

1 Like

It said it would run out in May

Hi, please follow the guidelines for making a support request next time. Thanks!

It most likely hasn’t gone. You need to sign in again into the app

2 Likes

That could be the solution.

Yesterday there was a glitch apparently, where everyone was given Live +. I’ve heard two stories, one that it was a legitimate glitch and the other that it was a holiday promotion. It’s my understanding that it’s fixed now.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.