Why my subscription was ended after the 20.2 update

[Mason_Mihelich]

Hey fellow pilots,
I just wanted to bring up the fact that after the 20.2 update I wasn’t able to sign into my account and was unable to use pro EVEN THOUGH I PAYED FOR A MONTH LIKE A WEEK AGO. So now what? Do I have to buy another month and waste 10 more dollars on a subscription I already have? I’m so annoyed by this and I would like to have the pro that I payed for. This flight sim is so fun but it’s not when you gotta pay twice. Please let me know how this can be resolved so I can enjoy these flights as much as you guys.

[tomthetank]

Hey Mason! This post may help you:

Connectivity & Account issues

Hello! As most of you know, 20.2 is here! Due to overwhelming demand, we’ve experienced a few different issues that had an unforeseen and unfortunate effect on your accounts & connectivity towards our servers. With the majority of these issues resolved, some things still needs a bit of polishing from our end. My stats are incorrect We’ve performed some server updates to resolve the issue with stats. The stats should now gradually restore once you’ve done a shorter flight (a few minutes long). …

If not, support staff are the best person to help you with this. Standby for them.

[schyllberg]

Hello @Mason_Mihelich!

What is your last callsign you used?

[Mason_Mihelich]

Japan air 777

[schyllberg]

Thank you!

It should be okay now :)

[Samuel_Kovler]

Some thing happened to me