Violations

The_Porsche_Kid · January 3, 2019, 7:49pm

So I landed at SFO just a minute ago I taxied over to a gate at 25knts and as I was on the ground I got up to go use the bathroom as I was holding it in just to land (the things i do just to land lol). As I was gone I fell though the floor and tacked up 6 violation as I was in the bathroom. Should this count as a proper violation or as a glitch with the game. My callsign was American 707 and my display name was CaptainJack-VPAG

Chatta290 · January 3, 2019, 7:52pm

You don’t fall through the floor like that, it’s while taxiing that it happens. It wouldn’t happen after you had already parked…

The_Porsche_Kid · January 3, 2019, 7:53pm

I was moving forward I guess as I did not apply the breaks but regardles u dint fall the earth in real life.

JeromeJ · January 3, 2019, 7:53pm

This is an issue that you experienced and the violations may be removed. A moderator should reply shortly. Meanwhile try this

Clear Scenery Cache (Found in settings) (Not while flying)
Restart App
Uninstall and re-install app
Restart device
It has worked for me in the past and I believe there is no known issue at KSFO

The_Porsche_Kid · January 3, 2019, 7:53pm

Thankyou for the advice and I did uninstall and re install the app.

Transport_Hub · January 3, 2019, 7:54pm

Please also provide your callsign and display name.

The_Porsche_Kid · January 3, 2019, 7:55pm

I have when ahead and done that, Thankyou

Chris_S · January 3, 2019, 8:03pm

Can you send a screen shot of your violation screen please from the logbook?

I see a profile for CaptainJacksonVPAG, is that yours?

The_Porsche_Kid · January 3, 2019, 8:07pm

Yes sir that is me and I will show a screen shot of my violation screen.

Chris_S · January 3, 2019, 8:10pm

I am asking for your logbook please where it shows the times of your violations.

The_Porsche_Kid · January 3, 2019, 8:13pm

Ahh ok sure.

The_Porsche_Kid · January 3, 2019, 8:15pm

Ok

I got San Francisco and Miami mixed up some how lol. But you can still the violations.

Chris_S · January 3, 2019, 8:15pm

I’m afraid what you said in your original post does not match with the data we are seeing.

You received six violations for speeding.

However, your flight was at the Miami airport. (all times zulu) At 7:19pm you took off on runway 12 from MIA, turned south over the bay before heading West. At 7:29 pm you were going 450kts ground speed at 16,371 feet. From there it looks like your plane started to dive around 7:31 pm where your ground speed was 680 kts.

I see no evidence that these violations are a result of a defect and will not be reversing them.

The_Porsche_Kid · January 3, 2019, 8:23pm

I will send you screenshots of my landing at MIA that I took.

The_Porsche_Kid · January 3, 2019, 8:26pm

And after I landed I fell through the floor. 🤔

Chris_S · January 3, 2019, 8:30pm

That was in solo mode, violations are not given out in Solo.

The_Porsche_Kid · January 3, 2019, 8:32pm

Oh well I fell through and then said I was overspending. Then I left once I got back. So I then took off from Miami and went to sleep and woke up with my phone off so I got the violations after I went to sleep???

Chris_S · January 3, 2019, 8:33pm

What does your logbook say for the solo flight?

The_Porsche_Kid · January 3, 2019, 8:34pm

There is a solo logbook?

Chris_S · January 3, 2019, 8:34pm

Yes from the logbook screen on the left there is a tab for solo flights. Can you provide a screen shot of your flights there so we can see?