Violations due to the app hanging

Hey guys. I looked through the forum to find a similar topic however I didn’t find any. If this is a duplicate I am sorry.

Today I was flying from Bangalore (VOBL) to Kolkata (VECC) at around 0700 Zulu in the updated Airbus A320. As I completed my climb and my aircraft started to level out, I received an overspeed warning. Upon immediately disengaging the auto-throttle and reducing the throttle manually, the application hung and froze for approximately a minute or two and then eventually crashed. Upon restarting the app, I noticed that I had received 5 violations and had been moved down to grade 2 from grade 3.

I use an iPad 6th Gen with 25.7GB of 32GB used. I have never had this issue before.

Could someone please advise me as to how to move forward regarding this issue? Is there a way the violations can be removed?

Thanks a lot,
Captain FL

2 Likes

Violations cannot be removed because they are given by the system, and the system is always “right.”

We will first need to know why did the app froze, and then crashed. While using the newest version of iPad, this shouldn’t really happen regularly. Take a look with one of the Support answers from the FAQ:

What do I do if I experience app crashes or lag?

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

Found on: Support FAQ 2019 - Please read this before posting!

4 Likes

The violations can be removed if it was an app/infinite flight issue. This could probably also apply to unexpected device issues.

I recommend you contact a moderator with evidence to probably get the violations removed and also look at the information above that Kuba_Jaroszczyk stated to prevent this issue from happening again @Captain_FL.

1 Like

Thank you for these tips @Kuba_Jaroszczyk. I Will ensure that these settings are implemented on my device the next time I fly. Thank you @Humars for the suggestion and I will contact a moderator to see if the violations can be removed.

Thank you,
Captain_FL

2 Likes

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