Violations by frozen screen open beta

i was flying in open beta from MUC to EDI, and my screen froze on descent, the flight continued, but couldn’t reduce speed, altitude or anything else. Now i received 2 violations because i dropped under 10.000ft with more than 250kts, i had to close the whole app to stop the flight, but im now stuck with 3 violations (1 i received yesterday by my own fault). Anything i can do about this or a staff member that can help me with?

Contact a moderator to solve the problem of Violations. @moderators

They can help you solve this problem!

Hello, please contact @appeals who may be able to help you resolve this problem. Thanks!