︎upper floor boarding door not opening on a380

Device: Samsung Galaxy Tab S7
Operating system:Android 13

the past couple flights the jet bridge doesn’t properly align when manually selecting the pax button and the door doesn’t open. doesn’t bother me too much but i thought i’d point it out in case it wasn’t noticed

This is a very frequent problem. This is caused by the jetbridge being placed to low relative to the aircraft’s door.

I’ll just need the airport and gate number(s) to forward it to the editor.

1 Like

This just happened to me too. YSSY INTL Gate 57

2 Likes

well this happened at many gates and i unfortunately can’t list every single one where i encountered this but T1 concourse a west gate a66 at EDDF is one of them

1 Like

Thanks a lot. I’ll forward both gates to their respective editors 👌

2 Likes

hopefully more users will report faulty gates soon

1 Like

I didn’t notice this until just now when it was mentioned. Heading over to LAX now. I’ll see if it happens there too

2 Likes

A66 has already be reported and fixed, it will come up in a future airport build.

And Sydney’s gate 57 has been reported.

2 Likes