Update to pro

[Jamal1]

I have no idea how to Update and how to pay for the pro Update 😥
I just have the iOS App from the App store,would like to Update and dont know how 😒 i have flown the old Version,buyed planes and Airports all that is lost now 😒please help

[Captain_Zen]

Just go in the store and go in the update section. Scroll up and then click on update.(if you haven’t a device that is new enough this won’t work…)

[Ryan_Vidad]

Please also if you havn’t checked that your device OS is up to par with the current requirements.

[AnikaitD]

Are you saying that you can’t update to the latest version of IF?

In that case, your device may not be compatible with the update. Therefore you will not be able to update or purchase any subscription. I can’t provide the link for the thread of the list of supported devices, I am sure someone will provide it below 😁

[Captain_Zen]

Here are the device requirements.

Minimum device requirements

We are looking into raising the minimum device requirement for our future updates. At this point there is very little chances that our "global" update will reliably run on a device that has less than 1GB of RAM. While we are still optimizing as much as possible, we also need to set the bar a little higher so we have some room for future features. One thing we are considering is to only support devices that have OpenGL ES 3.0 support which would greatly improve some features we have planned (al…

[Chris_S]

Thank you for contacting support!

Our minimum device requirements have recently changed due to the rapidly evolving features of Infinite Flight which require greater device performance and specifications to smoothly operate. To ensure the best possible experience we recommend that a device has at least 1GB+ of internal device memory (RAM). Our mission will be to continually optimize performance, however the bar must be raised with future features in mind.

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iOS Requirements:

• 64 bit device
• iOS 10 operating system or later
• Click here to see full list of iOS devices supported at this time

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Android Requirements:

• Android 5.0 (Lollipop) operating system or later
• Device must support OpenGL ES 3.0 (Check here.)

Note: Due to large variety of Android devices there is not a specific list of supported devices. Customers with devices that are not supported at this time will receive a message on the Google PlayStore when attempting to download the latest update for Infinite Flight to advise that the device in use is not supported.

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The best thing you can do is to update it from your app store to ensure you have the latest version. If you do not see it in the app store then your device is not supported.

We appreciate your understanding and apologize for any inconvenience.

[Jamal1]

Thank you all for the Responses !
My Device is a IPad Air 2 with latest Update ,i mean… normally its able for a Update isnt it ?

[schyllberg]

Yes. it sounds like your question was misunderstood.
You have the latest update as i understand it, but you’re asking how to subscribe to PRO? Am i correct?
If so, begin with pressing “Fly Online” :)

[Jamal1]

Thanks schylberg …done .
I am asked to agree the Terms of use
I am able to Open the two documents
Privacy policy and Term of use
But thats it … no Button to agree … where is my mistake ?

[schyllberg]

You should just need to choose “Sign up with Facebook” or “Sign up with Google”? You’re not getting those two options?

[Jamal1]

Yes there are this two options, but 😬 i dont have a Facebook Or Google account… I fear that i have to create one isnt it ?

[schyllberg]

Yes, that’s correct. I suggest you just create a simple Gmail. It’s the easiest way to go.

[Jamal1]

Thank you very much Schyllberg… i will do it
Please Allow me to come back to you ,if i have more Problems to sign in

[Jamal1]

I got it… I am able to Buy the Update now 👍👍😀 Thank you Schyllberg and all The others for your friendly Support !!!

[schyllberg]

Great to hear it’s working now! Feel free to send me a DM if you have any further issues :)