Unknown Aircraft Issue Persists

Hi IFC. The past few day, when operating ATC, some airplanes were labeled as “Unknown.” When they asked for pushback, I would click on them and see:

Does anyone know how to fix this?

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Hi there!

If this is not happening to every single plane, then it is from the pilot’s end. Just make sure that you have a stable connection.

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Can you go to the About page and tell us what release you are on?

[I ask because in later releases, changes were made to allay this issue.]

Interesting. And they’re not changing away from unknown after a few seconds or so? That release should include the fix.

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No. So when I’m controlling, there is one aircraft spamming and doing things out of flow and I can’t do anything about it.

Yes, I know what an Unknown is.

Since the fix was implemented I personally have only had then when I myself had a weak connection (e.g. hotel WiFi). But some others swear it still happens otherwise, though I have I guess been lucky enough that the fix has worked.

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You are using an iPhone 5 correct?
I’ve had this problem on my phone also but not on my iPad.

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Ok, so i think I need to just have a better connection next time. I think this has been resolved, you can close the topic.