I am in Denver visiting one of my clients and I get a message from United. Normally I fly AA but United had a non-stop flight so I had to take it.
United® will be introducing a new boarding method at select gates at Denver (DEN). Our customers have told us they want a better experience when boarding, so we’re working to improve the process.
Here are some of the changes you may see if your gate is demonstrating a new process:
■ No need to line up before your group is called: Simplified lanes with new signs will allow you to relax at the gate or within the airport longer.
■ More efficient boarding: Following priority boarding groups, we’ll board customers sitting in window seats first and then middle and aisle seats.
■ Less crowding: Fewer lines will create more space and easier access to the boarding door for customers exiting the plane from the previous flight and during pre-boarding.
■ Improved digital displays: Monitors around the gate will display clear and relevant information about boarding and your flight.
Do you know of other airlines that do it this way? I know each have their own boarding methods but I wasn’t aware of many that did the outside-in method. I think back to the mythbusters episode where they timed different methods.