Following the unfortunate occurance involving Mr David Dao on United Express Flight 3411, United will now offer up to $10,000 to passengers who volunteer to give up their seat on an overbooked flight. The passengers who were selected to leave the aircraft on United Express Flight 3411 were offered $800. United Airlines CEO Oscar Munoz is continuing to apologise for how the airline forcibly removed Mr Dao. The airline has promised to reduce the amount of overbooking. United is also developing an app for staff to use to handle customer issues more appropriately.
A conference was held in Chicago to discuss the incident involving Mr Dao
Image: Agence France-Presse (AFP)
This news comes after a rabbit was found dead after a United flight just yesterday. United commented:
“We were saddened to hear this news. The safety and well-being of all the animals that travel with us is of the utmost importance to United Airlines and our PetSafe team.”