The simple problem is with how they decided to remove the passenger. He already had a seat- why don’t you tell the people not already on the plane that you are not going than have to do this?
Likely to be racially orientated also I reckon.
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I understand… I’d be pissed off, too I were in the same situation…but if Chicago PD came on the plane and was about to drag me off I would walk off on my two feet and be civil about it.
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If the police were called on me because I was being forced off a plane I paid for, I would protest even more and make the biggest scene I could. Don’t see the point in being civil if you’re being treated like a criminal for quite literally no good reason
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All the passengers were boarded. There were 4 United crew members who had to dead head to the destination.
If the police came, I’d obey them of course but I’d make sure the flight crew knew they dang well messed up.
Agree to disagree. I understand.
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Flight crew has nothing to do with it. This is on the gate agents.
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It’s all to do with an inherently volatile system that relies on passenger compliance and employee understanding. When the two don’t work out it leads to all hell breaking loose (example A).
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But choosing to not being civil can have its repercussions. It can make a situation a whole lot worse. Had he explained that he had patients waiting for him the next day, maybe it would have been a different story. Regardless, I think it is shameful that United needed 4 people to get off even though they paid for that selected flight.
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I disagree. Being ‘uncivil’ in the case of unfairness (boardering on harassment) is a pilliar of democracy if you want to broaden this debate out.
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I read this article about airlines bumping passengers and they pretty much say that you have to be pushy in these scenarios. It also says the airline must provide a written statement on why you were bumped, I’m curious if they gave the man this.
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This is absolutely disgusting. Bad on United, really bad. I would’ve been pissed off if I was that passenger. None of this really needed to happen.
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Who knows. In all honesty I would always take the $800 and leave lmao. Just can’t see why the airline was so set in stone when the guy had a very good reason for not wanting to leave.
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Very fair and accurate point. It’s difficult for me to tell in the video what exactly happened leading up to that. I definitely think dragging him excessive.
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United should have increased the offer till someone agrees to get off. So increase that $800 dollar to an even higher number till someone takes the deal. Eventually someone will. United didn’t really have a choice since they overbooked it themselves.
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I’m literally picturing a bidding war with the flight attendant being an actioneer LOL.
“$850…badabadab, do I hear $900?”
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All airlines should do what delta does, which offers $100 in cash or $500 in a certificate to anyone that would give up their flight (or something like that) and increase it until there is no more overbooked seats.
@Tecnam2TA They overbook to ensure they get all of their seats filled, but in the end it’s really a two-sided argument.
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The passengers should hve banded together to get it to like €10,000 lol
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Exactly why Delta is my carrier. My Dad did this all the time back in the 90s. He would always accept to get off in exchange for certificates for future travel or special deals.
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They overbook more on some routes than others. If they know a route has a high drop out rate, the airline will overbook more seats. Routes like his include Mumbai to LHR or LHR to JFK in premium cabins. Airlines will undertook routes which have a higher turn up rate as incidents like this may occur. Overbooking is not an accident and is done on all routes it’s quite impressive actually, that these numbers are so well though or that incidents like these happen so rarely. When you consider the amount of flights and passengers which fly each day.
That is British Airways’ policy at least and I assume other airlines use this method.
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