Hello, I’ve been having an issue occur while working ATC. It seems to only happen at LAX but I believe it has more to do with the population at the airport rather than the airport itself.
I will sometimes have aircraft come up on my list while running ground control but they will not appear on my map (gray or blue) and I cannot respond to task requests such as pushbacks and taxis. I still have some options but they’re the nonspecific ones such as misc. messages and stand by>.
I’ve personally come to believe that this is from a connection issue or hardware issue with my device. My phone only runs without frame drop on minimum settings and I’m unable to have ANY aircraft visible unless there are only one or two at my airport. I’m working on that part, I’ve got an ASUS ROG Phone 3 arriving Wednesday but I’m still curious what’s causing this. Attached is an image showing the aircraft on my list but not on the map and a full list of the command options I have after he has requested taxi. There are no other aircraft tuned in at the time of this image but any gray one would be visible and have full comms if when they did join my freq.