Unable to login to another device

Hello, I had installed and setup an account for Infinite Flight in 2019. I didn’t use the app for almost 1year and now i got a new device and tried logging in but the login fails and mentions that this account was not linked to Infinite Flight. Please help/advice me with the login.

Thanks in advance

Hello there!

To use your account and subscription on a different device that is either using a different platform (iOS or Android), or different account in the store - you need to have your account connected to a Community profile.

Next step is to connect your account with the subscription, to the Community profile.
This is done from the device where you have access to your subscription, by going into Settings → Account and tap the “Connect” button and then enter your Community credentials.

Once you’ve done that, you’ll be able to use your account and subscription from any device using the most recent version of Infinite Flight by simply signing in with your Community credentials.

More information can be found here:

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Thanks for the help but in the settings page, i don’t have a healthy option of connect for Community forum. Although I have a working community account but it is not getting recognised in the app

Can you share a screenshot of what you see on the account page or what happens when you tap it?



Please have a look, i have attached 3 screenshots. I am currently logged into the community forum page with this account but unable to connect in the app.

Ah!

I think i understand the issue better now.
Try logging in again now, i found your original account and manually connected it.

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Got it, i can see my account linked. Thank you so much for the help! :)

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