Unable to link pro sub to 20.2

Hello!

I was lucky enough to get a free 1 month pro sub when at AirVenture a year back. I just recently put the sub into place during 20.1. It looks as if the sub won’t show up in 20.2. When I click I already have account, I sign in using google and then no sub shows up. I don’t know if this is exactly related to other 20.2 issues or not.

I was seeing if I could get some help so my sub would show up.

Thanks,
AP-ORT

Are you sure your subscription did not run out? 20.1 was release 4+ months ago.

I redeemed the free sub 3 days ago, while in the 20.1 build

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In which way did you receive the free sub? Like iTunes Giftcards?

I got it through a staff member using a website

Hello!

We’ll look into this shortly.
We know that redeemed subscriptions may be an issue in 20.1.

3 Likes

Fixed!

Restart the app and you should be good to go :)

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Perfect, it looks all good on my end! Would you like a solution for all your hard work today?

Lol, i just gave it to myself. Thanks Seb!

6 Likes