Unable to contact ATC after they contacted me

Support
#1

I was contacted by approach (LFBO) 3 times before being ghosted (I’ve sent a PM to the ATC mod to get this reversed), because I didn’t have the LFBO approach display on my ATC options to reply to his message. The below screenshot shows me being contacted, but no option to reply / no LFBO approach option displayed. It wasn’t until 10NM later (after the third message from ATC and ultimately being ghosted) that the LFBO approach showed up on my ATC options.

  • Using an iPad (2017 model)
  • Using WiFi
  • I didn’t leave the app at any point during the flight
  • As per the screenshot, the connection status at the top right was green the entirety of the flight
  • On the expert server

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#2

You are at FL220, Approach airspace only extends up to 18,000ft AGL which they may have misclick on accident. Have the mod respond to you yet?

#3

Not yet no - they may not have received it yet (was about 30-45 mins ago). If it was a misclick, it happened three times! However, the option to contact them appeared when I was just over 19,000ft.

#4

@art_martinez will be in contact with you via PM.

1 Like
#5

Yeah that’s cool, it just seemed like a bug to me so thought I’d report it.

#6