Unable to access servers

I have no servers in my list. Does that mean I don’t have the access?

Can we see a screenshot?

Can you please restart your device? If this doesn’t work, a re-installation of the app should fix your issue.

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Also from the main screen can you provide the version number from the about screen? Should be in the top left.

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I would try reinstall and if you havn’t already, restart your device. It could be a server problem rather then a connection problem

It looks like he is running the old version because it says Infinite Flight Live +

Good catch @JRRaviation.

  • what device model and version? It may not be supported for global.
  • Uninstall and reinstall as suggested.
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His device has gotta be one of these:

Apple Ipad 3
Apple Ipad 4
Apple iPad Air
Apple iPad Air 2
Apple iPad mini 2
Apple iPad mini 3
Apple iPad Mini 4
Apple iPad Pro 9.7
Asus ZenPad S 8.0 Z580C
Asus ZenPad S 8.0 Z580CA
HP Pro Slate 8
Nokia N1
Samsung Galaxy Tab S2 8.0
Samsung Galaxy Tab S2 9.7
Xiaomi Mi Pad 2

I think you forgot the iPad Pro 12.9… just saying.

I went by the screen resolution which is 2048×1536
iPad Pro 12.9 - 2732 x 2048

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Oh ok. My bad. In that case, it would have to be one of those.

How could he have accessed the app when this message comes up.
54A2E812-C687-453C-8A93-895F44305856

It says if you download the version capable running on your device you can run it…

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Let’s wait for the OP to reply.

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You forgot the iPhones D:

The layout on tablets is different than that of a phone.

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Alright, roger that :)

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Got it thanks."…