Trouble signing in to Live.

I cannot sign in into infinite flight pro neither in my phone nor in my laptop
I have an iphone currently running ios 11

It shouldn’t work on your laptop as the sign-in option on the webpage have been disabled.

What is happening when you try on your phone? Where is it stopping you?


Hi there,

Thank you for contacting support! We are here to help you have the best experience possible and ask that review the information below to better troubleshoot your experienced lag and crashes. Below are some basic steps taken that may help resolve the issue:

Keep as much unused internal device memory (RAM) available. 1GB is the recommended amount
Android: Change device display resolution
Settings > Display > Display size to Large, Larger or Largest.
Some devices will offer to change Display Resolution instead, set that to the smallest possible.
Ensure Text to Speech (TTS) is enabled
Disable active ad or message blocking apps
Don’t modify, “Root”, or “Jailbreak” your device
Use a strong WiFi network within a relatively close proximity to your device
Lower Infinite Flight graphics and performance settings
Set Rendering Resolution to Low
Set Rendering Quality to Low
Disable Anti Aliasing

For further assistance please respond with detailed information about your device, operating system, scenarios to reproduce the lag, and any applicable screenshot. Kind Regards Maksim Ferguson

Be sure you are using the correct password. Perhaps you are forgetting a capital letter or a number?

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