Whenever I leave an ATC session and try to join a new one at the same airport, it gives that message saying that you can’t be on departure/approach and ground/tower at the same time. The controller name under the previous frequency is either mine or “controller” and grayed out. If I join a random frequency at some random airport, it connects me to that frequency and gets me off the other so I can get on the frequency I was originally trying to get on. Maybe about 10% of time, at either the intermediate frequency or the final frequency, the UI doesn’t load, won’t for about a day. Very rarely, the UI won’t load to begin with, and then I won’t even be able to connect to the intermediate frequency.
I’d like to know what it looks like from fully-functioning devices, so if someone could please give me a time they can check the arrival board and the ATC status from the airport board? The particular airport would be determined then, since any airports could be taken.
That happens when you leave your current ATC session and try opening a new frequency immediately after leaving your previous session. The game will think you are trying to open another radar frequency while you are opened as Tower/Ground as well. The game takes some time to update and recognize that you left the previous frequency/session, so it keeps showing your name there as if you were still controlling.
Have you tried leaving the app then re-entering, and seeing if your name is still there? Usually, that updates the game and airport frequencies. If that doesn’t work, I’d go with a device restart.
Regarding the “Arrival board” or information table, you can update it by clicking on the two circular arrows on the top-right of the table.
I’ve tried exiting app, restarting, etc. Usually the workarounds work, but it’s that 1 in 10 chance that the UI won’t load for a day that is the major issue. I know about the button on the arrival board, but I was wondering if it is different on other people’s end.