Touchscreen Swipe Bug During Pre-Flight

Support
1

Hi, I want to share a concern that just happened. I was about to do a Manila to Abu Dhabi flight and was ready to push back when the app suddenly stopped letting me swipe around the touchscreen after I had used Free Cam mode to look around. The only gesture that still worked was pinch-to-zoom. This has happened to me about four times already. I genuinely want to know if there’s any way to avoid this issue because it feels like I wasted almost an hour completing the pre-flight checklist, only for this to happen right before departure. It’s really frustrating. Unfortunately, I couldn’t fix the bug within the app, so I was forced to close it and cancel the flight. Is there any way to fix this? Thank you!

Device: Realme 14 5G
Storage: 108 GB / 256 GB

RAM: 12.0 GB

Server: Expert

2

Hello! This has happened to me before, and all you have to do is double-tap the screen, and then you will return to the camera you were using last.

3

Alright, will try this out if this bug occured again!

4

and the way you get into the freeze screen is (I think) you Dubble tap it or you two finger tap the screen