"This app won't work for you device"



I have the app but I’m afraid to reinstall or update as I might lose the app and not be able to install it.

Red Magic 8s pro

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Hey there!

To start off, can you confirm that your device has NOT been rooted, or the device’s bootloader has not otherwise been tampered with?

If the above is true, can you open the Google Play Store → Tap your account icon in the top right corner of the screen → Settings → About → Play Protect certification, and let us know what it says? Ideally, it should say “Device is certified”.

Same problem.

@MrSenpaiHD @IFPHG_Jarod could it be both of your phones are working with a 32bit system? If that’s the case, you’ll need a 64 bit one. IF changed this in order to keep updating the app.

Currently running on android 14, Snapdragon 8 gen 2

I just searched the web it says 64bit support

@Dan_77 may be able to help you further. He’s a tech guru and might have an answer.

Hello!

This is a Play Store issue with see with some devices from time to time.
It’s not something we’re in control over unfortunately. However, it usually corrects itself after a few days.

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