The "User Account" Verification Error- During Flight

I keep on getting user account warning signs while I am flying I was flying over Singapore when was getting these user account warning signs it told me to contact support if it continues and here I am
Screenshot_20171019-170831

I do as well, it may be an issue for everyone.

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Mine only happens when I’m hours into a flight yours looks like it happens quite early?

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I’d suggest this is only worth raising if it doesn’t revert back to a green tick.

Regards.

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It gets disconnected while I am flying

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Never happend to me.

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Just had the same thing happen with me

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Hello there! I have had the same issues as well! I will cast my line and start fishing for any related posts to this or if it has been mentioned anywhere else :)

Cheers Pancake :)

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Please:

-Restart your device

-Check you have a secure WI-FI connection to your network.

-Restart the Infinite Flight app

Like i said above, i have had these issues as-well. I recall going into settings and checking i had a secure WI-FI connection. I was connected to the backup WI-FI modem which provides little connection. I then connected to my usual WI-FI, went back to the Infinite Flight app, and had no issues!


Please let me know if anything else and/or the same issue persists

Cheers Pancake :)

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