The top part buttons of the screen is missing (No gears and other buttons for flying)

[Oreo_gamer]

Device: Alcatel 3x 5048u
Operating system: Android / Android 9

Is this just because of my device?

All buttons above the screen is missing including the landing gear button. This issue has been bothering me for almost a week now and i wish that it will get fixed in the upcoming update.

[Mathurin_Garcier]

Hey and welcome to the community!

I’m sorry you’re experiencing issues with Infinite Flight. Could you please share a screenshot of the issue happening ?

[Jan]

It seems the screen resolution is only 720 x 1600.
It might be too low to fit everything on there.
Are there screen zoom settings available?

[Oreo_gamer]

As you can see, the gear buttons are missing

[Oreo_gamer]

The buttons on the top left corners are also twisted around

[Jan]

Did you see this question?

@Jan

Are there screen zoom settings available?

[Oreo_gamer]

In the device settings, no

[Jan]

Could you check the following?

The Alcatel 3X running Android 9 (Pie) did not have a specific “screen zoom” feature built into the system settings, as this was not a standard Android feature in version 9. However, there were some ways to adjust the appearance of on-screen elements:

1. Font Size: You could adjust the size of text on the screen:

• Go to Settings > Display > Font Size and choose the size you prefer.

2. Display Size: On some Android 9 devices, including Alcatel models, there may be a “Display Size” setting that changes the size of interface elements (icons, buttons, etc.).

• Check under Settings > Display > Display Size, if available.

3. Accessibility Features:

• There was an Accessibility menu where you could enable features like magnification gestures:
  • Go to Settings > Accessibility > Magnification to zoom in on parts of the screen by triple-tapping or using a gesture.

[Oreo_gamer]

There is a Font size and Magnification in accessibility but theres no display size

[Jan]

Try reducing the font size.
It probably won’t make a difference though, but it’s worth trying.

[Oreo_gamer]

Already have it on the smallest size

[Jan]

OK!
Thanks for trying.

It looks like this device is one of the corner cases in which the app can’t be displayed correctly because of a screen zoom that can’t be changed.

I tried it on a Samsung S10+, that has a lowest resolution of 1520 x 720, and there are no real issues, as long as Screen Zoom is left at “0” and is not increased.

Since your device seems to have a higher screen zoom setting that can’t be adjusted, there unfortunately doesn’t seem to be anything we can do.

Sorry!

[Oreo_gamer]

Really? oh man, i really like this game. I kinda feel a little disappointed since this game was the best one in the store and I can’t experience the whole thing because of this issue. Well, thank you for responding to my report and thank you for your time. I hope you guys find a way for this to get fixed in the future. 👍

[Jan]

It’s unlikely that these corner cases can be fixed.
The option to change the screen zoom setting isn’t available in Android 9.
That combined with the fact that your specific device has a higher fixed screen zoom setting, which is out of our hands, and a low resolution makes it impossible to fix.
The only thing you can really do is to try to get your hands on a newer device, with higher specs.

[Jan]

Just to make sure, did you check the Magnification settings, to see if anything is enabled?