Josie… You’re needed at Gate 3!
But who’s Josie?
Meet Josie Pepper!
Josie Pepper is a English speaking humanoid at Munich Airport in Germany. This humanoids Job is to help Lufthansa Passengers at Terminal 2 on everything that you could possibly imagine at an airport! Whether it’s help on getting to your gate or a store… Or on what time your flight begins boarding! She can do whatever a human can do but she… Well, isn’t Human at all!
“Josie Pepper’s “brain” contains a high-performance processor with a WLAN internet access. This creates a connection to a cloud service where speech is processed, interpreted and linked to the airport data. What sets the system apart: When this robot type speaks, it does not just deliver pre-defined texts. With its ability to learn, it answers each question individually. Just like a “real” brain, the system gets steadily better at combining questions with the relevant information to provide more precise replies.” (Munich Airport)
I’m thrilled to see this come with Lufthansa’s new livery outfit! I think that this is the future and I think it’s great that these things will be there to help you!
• Will these replace humans overall down the line (TSA, Gate Agents, Customer Service, Customs, etc)?!?
• Could we see other airports and airlines using this by the end of 2018 or should it be tested more?
What’s Your Opinion On This?!?