Terrain issues... (black floor)

#1

On final to KDFW from CYYC, I noticed that a wierd texture was appearing where the ground should be


Please tell me what is going on… anyway, I actually managed to land blindly (and on the runway) by using GPWS calls and the minimap so I guess that is another skill to put in the bag… :)

14 Likes
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#2

This is most likely because your connection to the global servers has been lost - meaning your device cannot stream the terrain.

In the top left, tap the orange triangle and there should be a list - see whether there is a green circle next to ‘Global Server’

4 Likes
#3

Hello! Could you please give us your device specifications and note that there is a Server reset coming so this is most likely issue…

1 Like
#4

I see that you have a red X and a yellow ! in the top right. Are you sure you didn’t have any issues connecting to the Global Server possibly? There may be a different answer but this could be a problem

1 Like
#5

There was an API issue, but I sound what it means

EDIT- and a weather issue too

#6

API Server is for connecting other apps to Infinite Flight. That shouldn’t affect your terrain issue

1 Like
#7

There was one, just not for the API

#8

Hmmm… the API thingy shouldn’t affect anything

2 Likes
#9

I’m using a ‘mini 4, running on full settings

#10

You’re right… that’s why I’m confuzzled

1 Like
#11

Thats the reason of the issue. The mini 4 don’t have enough CPU power to run global on full settings, the same as de ipad air 1 and 2. The newest ipad can run the app very well, and of course, the pro. So i suggest turn the settings to low (everything).
The problem its not your wifi connection. Its your device

#12

The Air 2 for example have been running on full settings without issues during testing, so i’d hold my horses before saying certain devices can’t run on full ;)

15 Likes
#13

Not true, it runs fine (45-60fps)

2 Likes
#14

I had an air 2, and gets very warm in full settings. So why this?

#15

My ipad air 2 crash the app in a 4 hours flight. I was using midd settings. Why? Or its my internet conection? Its only 5MB per second.

#16

Hello! Try dimming your screen and enabling IF low power mode on your device. If you have further questions, please PM me as this is a different support topic. Thanks!

#17

Guys, I just want to know why this happened, that’s all

#18

We understand that… Are you able to reproduce this issue?

#19

I am on Air 2 as well and this happened to me.

#20

You had 2 possibilitys: the Air 2 CPU its not enough strong to run global in all settings high, or intenet issues, but looking a fact, the most important fact. How much warm gets the ipad on the right edge? Mine, in full settings, gets very warm, and in low settings the heat cold down a lot.