Hey there! So basically I’m on a Samsung tablet and the terrain seems to be out of lines and stuff,it’s kind of a glitch,can someone please help?
Is this in a specific region, or all of them?
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Can you provide pictures?
For the most part, a simple reset of the app should do the trick. I once had all the runway/taxi lines out of place and I just had to reset the app for it to work.
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This issue has occurred before on Samsung devices… Make sure you are up to date on your Software and Infinite Flight… If the issue still persists, try re-downloading Infinite Flight, and after that contact Tyler Shelton or Mark Denton :) Hope this helps!
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As others have said, can we have a screenshot? Without it, we really cannot help because we (usually) have no idea what the issue looks like. Thanks :).
Yeah,it is,it’s all of them.
Still no screenshots and visual proof to support your issue(s)?
Thanks for contacting support. Unfortunately this is a device issue that we’ve encountered where the device does not have the performance capabilities needed to properly render terrain and airports. I recommend using Infinite Flight on the lowest usable settings. Thanks for reaching out to us for assistance!
Tyler
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