Hi Everyone
I just logged into my account and it said I have no active pro subscription (even though I do.) Could someone please help me?
Hi Everyone
I just logged into my account and it said I have no active pro subscription (even though I do.) Could someone please help me?
Check this out, found in the FAQ.
"If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
If you’re unable to access your subscription after completing the steps above please try the following:
The app should then display the account that holds your subscription based on the information found on your Apple-ID.
If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [email protected]
I think I may have it, thank you!