Supscription

[Jerome_B75]

Hi everybody, l’m Jerome and live in germany. And l have a little problem. Today l was informed that my subscription has expired and should pay again. But on march 30th l already paid for a month via google play store here in germany. And the month is not over yet. Please help, what should i do?

Jerome

[Chris_S]

Hello!

Thanks for your message. There is an active problem with the Google API that is currently being investigated.

Keep an eye on the topic below for any updates. Thanks for your patience!

"No Subscription Found" on Android issue

This issue should now be solved. If you are experiencing any issues, please first try restarting the app and your device. If this doesn’t work, you can contact support@infiniteflight.com for more help. Thank you to everyone for your patience as we worked through these issues today - we’re really sorry for any inconvenience today. Previous updates: We’re investigating an error as of 14:38Z (16th April 2020) on Android devices where your subscription won’t show despite it being active. This is…