Support simbrief

Support
1

Device<Ipad 10>:
iPadOS_26.3:

I made a SimBrief account and linked it to Infinite Flight, but later deleted that SimBrief account and reconnected my original SimBrief account instead. The original account still exists and my flight plans are there, but every time I try to import a flight plan in Infinite Flight, it says “Please log into a SimBrief account” or “No SimBrief account associated,” even though SimBrief shows that the account is already linked.

I’ve already tried deleting and reinstalling Infinite Flight, but the issue is still happening. Does anyone have any advice or know how to fix this?

2

This is most likely due to inaccurate login on your device browser.
Based on your device info;

Go to SimBrief.com in Safari and make sure to correct account is the one logged in there.

3

Yes the correct info is there.

4

Okay, restart the app, link it again and give it another go.
Your account was consistently linked, never unlinked.. which is weird on it’s own but hopefully this takes care of your issue.