I think it’s a good idea if we a “database” with all users who can answer into those categories : #support:francais & #support:español
This gonna tell who can answer, to avoid google Translate or something else.
It’s a wiki so all TL3 users could put their names.
#Only those users could answer on #support:francais and #support:español If you don’t speak French or Español don’t answer and don’t use a Translator.
It will help and a lot ;-)