Subscription

Just wanted to confirm how the subscription system works. My renew date is tomorrow and I see it charged my card today but the year hasn’t been applied to my account. When does that show?

Transaction was 41 minutes ago. I can give further info to staff through pm if needed

Hello!

The new time will apply on your account when the old one expires. The stores generally initiate the transaction 24hrs ahead of time, which is why cancelling at least 24hrs before is also a requirement :)

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Just wanted to confirm how it works. I was wanting to renew regardless, so no worries on that. :)

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