Subscription

Hi,

I tried to get a refund for my sub but it failed so I should still have my active sub but now I don’t have pro and they have still took the money out my bank?

Hey @Joe_Anderson1!

Just to clarify: You requested a refund but the process failed. And now you have lost your pro-sub and the money hasn’t been refunded?

  1. What platform did you use to buy Infinite Flight? Android or iOS?

  2. When did you request the refund?

Hi, sorry my bank must of been closed yesterday and I must of got the refund some how as the money has just came back into my bank today.

Sorry for wasting your time