I tried to buy a new pro subscription for another account and I paid the year one and it said “purchase complete” but then when I entered fly online it says no active sub… any thoughts?
Log out, restart your app and phone, and log back in. Then start a flight online. That tends to fix things quickly.
If all of the above fails, I would delete it and reinstall.
Log out, Restart your device, tap “Fly Online!”
Also, I would move this to #support.
thank you sir!
No problem. Mods can close this.
I’ll just add that you should give the answer the “solution” to give credit.
i’ve been closing my app, restarting my ipad and nothing happens… it says no active sub… i’m worried because I paid
Sign out, then restart your iPad, then sign back in. That should work.
i tried that too… many times
That’s strange. Maybe delete and reinstall IF?
If that fails, contact @schyllberg with a proof of purchase and you two can try and get it resolved.
I’m just gonna drop this here ;)