Subscription won't work in my iPad

Alex_Casella · January 14, 2018, 4:43am

I purchased a one month subscription on my iPhone earlier today and it will not work when I open in iPad it says I don’t have a subscription when I click on already have a subscription it comes up and says no active subscription found. Please help me rectify this or I’ll email apple for a refund as I do t want to be using this app on my phone.

Chief305 · January 14, 2018, 4:44am

Are you using the same account on both devices? Can you also confirm both devices are under the same Itunes account?

Aviator_Airbus · January 14, 2018, 4:45am

Does it give you the option to log in with google or facebook?

anon7075715 · January 14, 2018, 5:06am

Yes it does, try what Chief 305 suggested.

Alex_Casella · January 14, 2018, 2:08pm

Yes same iTunes account and also signing in with google on both devices. Please let me know what to do

RealAviation1974 · January 14, 2018, 2:14pm

Have you updated both apps?

Starley · January 14, 2018, 2:16pm

Does it show you on your IPHONE that you have a subscription?

schyllberg · January 14, 2018, 2:17pm

What iPad model are you using?

Anthony_Vo · January 14, 2018, 2:22pm

Are you using the same account? On your different device?

schyllberg · January 14, 2018, 2:30pm

Please read previous posts, thanks.

system · April 14, 2018, 2:30pm

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