Subscription User Issue

Good afternoon, could you help me? Today I renewed my subscription but it appears that I am user 7506FD41 when in reality I was the user IFFM_WORLD_AROUND_IF

thanks for the support

First of all, welcome back!

Now, to business. One is your identifier. You carry it around but is irrelevant in your multiplayer experience, unless you want to appeal a violation. Your other is your username; it is what is shown here on the IFC and optionally in-game. You shouldn’t have any problems with those two, I have both of them and never have experienced an issue.

If anything comes up, please post below so me and the community can try to help you.

If I would like to be able to recover my account that I have always used, could you help me? Because in my account that I always use I am grade 3 and I don’t want to have another account, I want to have the user and the experience that I have already accumulated

In this case @schyllberg will be more than happy to assist you and get all the required information on the right account. As a reference, you can always contact IF support through email for this type of situation also [email protected].

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