A couple of months ago I bought the 12 month subscription and there was no problem at all. But last week I wanted to fly but is says I have to buy a subscription again. I don’t know why this is happening, hope I can fix it.
Welcome back to the community. Sorry to hear about this. For a sub issue like this I would advise contacting firstname.lastname@example.org and they would be best to assist in these matters.
I have already sent the mail, how long do you think it will take for them to answer?
You’re welcome! While I cannot give you the specifics because that is unknown to me, I can say there is a fairly quick turnaround. I imagine you’ll have an answer/resolution soon.