Subscription problem

[Joseph_Muli]

I have subscribed today but when i sign in with my Infinite flight account the subscription does not get effected what could be the problem kindly help

[Mort]

I’d try logging out and back in, to see if you’re subscription kicks in.

[Joseph_Muli]

i have tried but no sucess

[Mort]

Hmm…. @schyllberg, can you provide any insight?

[schyllberg]

Support FAQ - Please read this before posting!

Please read before posting in Support or contacting support staff: In this topic you will find answers to common questions regarding technical issues for Infinite Flight. Please have a look and see if your question is answered here. Always be sure you have the latest version of Infinite Flight downloaded from your app store and that your device is up to date. NOTE: For security reasons, we strongly recommend contacting us via email at [email protected] if you are experiencing any issu…

[Mort]

Sorry, is this for me or @Joseph_Muli?

[schyllberg]

Both. We have the FAQ for a reason :)

[Joseph_Muli]

its not helping the FAQ

[schyllberg]

It is, please see below :)

Subscriptions | Infinite Flight

If no active subscription is detected, the “Get Pro” button will be displayed in the top right hand corner of the Home Screen, tap it
Step 2
The subscription page will be displayed, from there, tap “I already have an account”.
Step 3
Tap “Sign In with Infinite Flight” and login to your existing Community Forum Account

If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [email protected]:

• Display Name and Callsign
• Device
• Complete Purchase Receipt showing date, item, and item number (beginning with GPA if Android User)"

[Joseph_Muli]

its not of help i have tried the procedure but still does not detect my sub

[schyllberg]

I’ll reply to your email instead :)

Thanks!