Subscription problem

I recently bought a sub for infiniteflight on an account where I had a lot of stats. The app crashed during the process and gived me a new account. My new subscription is now on an grade 1 account 😭. Is there a way to merge accounts?

Did you use the same account while buying the subscription again?

Yes it was one the same

Try restarting IF.

I did and I logged out and in

No worries! We can fix.
If you could reply with the callsign and display name for both the new account, as well as your old one - we’ll be able to merge them :)

1 Like

New


@schyllberg old

Done! Just restart your app, sign in with your primary account and you should be good!

Thanks for taking the time 😁😁👍

1 Like

No worries! Enjoy your subscription :)