Subscription on wrong account

Hello, I just subscribed to a one month subscription, but after paying it still said no active subscription. It seems that the subscription has been subscribed to the default account instead of my main account which I log in with google that has more than a thousand hours on it. If it’s possible I would like the subscription to be moved to the other account please.

I think he’s asking for his subscription being moved to the other account.


@RT6907 feel free to send an E-Mail to support@infiniteflight.com and they will be happy to assist you :D

Where can I do that?

Should be an option on the app :)

Hello!

No need to e-mail. We can take it here :)

If you’ve recently purchased a subscription and it’s inadvertently been applied to the wrong account, please get back to us with the following information:

  • Callsign & username (if applicable) for the wrong account on which the subscription has been applied to.

  • Callsign & username (if applicable) for the account that you wish the subscription to be applied to.

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Great,
the wrong account is just the default account on my phone
Callsign is RT6907 on my main account and it’s linked to my IFC account

I need something on the wrong account. Callsign? :)

I have just set it to G-ROBN

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There we go!

Just restart the app now and you should be good to go! :)

Brilliant, thanks a lot, as always top tier support here on IFC

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