Have purchased 30 day account but when I log in the app says I do not have an account. 4.99 have been taken from iTunes account. How can I resolve this please? Infinite better refund this!! Thanks
You just maybe have to restart the app or the device sometimes, Infinite Flight often has these inconveniences.
If I am correct, this is not a problem with IF and is rather a problem with Apple.
I had this problem recently, here is what I did:
- Requested for a refund. (This did not work)
- Emailed Apple support outlining the issue and I was issued a refund.
Please verify you are using the same account that you used to purchase the subscription with. If the issue persists, request a refund from Apple.
Does the IF app itself work - can you fly solo?
Just trying to understand if there’s something with Apple and the app itself, or the IF Live account.
I remember vagely that there is a url where you can login with your IF account, and check your Live subscription status. Anyone?
Here is the IF login: