Subscription Linked to Wrong Account

Support
1

Can some staff please help me with my pro subscription

iPhone 15:
Operating system:

2

What’s the issue exactly?

1 Like
3

Hey, Hi, I am Omkar Rathi, I was a pro member 2 years ago, I downloaded IF again today, But by mistake I subscribed on the new account, instead of the old account, can it be transferred to the new account, It was just 5mins back.
Kind Regards,
Omkar_Rathi

4

Hi and welcome back! :)

Sorry you’re running into this issue.

Error code 5, I take it. :)

Please send an email to [email protected] so that this can be taken care of. :)

Please also mention your callsign.

1 Like
5

The current Callsign or the old one??

6

Hi, I have sent an email to the above mentioned address

1 Like
7

If you’ve recently purchased a subscription and it’s inadvertently been applied to the wrong account, please send an email with the following information:

  • Callsign & username (if applicable) for the wrong account on which the subscription has been applied to.
  • Callsign & username (if applicable) for the account that you wish the subscription to be applied to.

Once that information is available, the subscription can be transferred.

1 Like