Subscription issue

I just renewed my infinite subscription and while trying to recover my account it says your community forum is linked with another account and I am being showed the the purchase was made for a new grade 1 account

The subscription which I bought just now has been transferred to some new account, can you please change it to my old account

1 Like

Call sign of the new account to which subscription have been linked: NN99117
Call sign of my old account: Emirates 380II Heavy

1 Like


Easy fix since you provided all the necessary information :)
I’ve transferred the subscription to the correct account now.
Just make sure to restart the app and you should be good to go!


Thanks Sir 😊