Subscription issue

Hey all,

I’ve been taking a break from IF for a few weeks and decided not to buy a sub for a month after this one expired …

However today it resubbed automatically and took money out of my account even when i did not purchase it is there any way to fix this :(

Hello!

This occurs if you never cancelled your subscription and then topped up the payment method used for it. The stores automatically make purchase attempts a few days after it expires and if there’s funds on the account one day, it’ll purchase.

Are you on iOS or Android?

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I am on IOS

Then you’ll have to contact Apple for a refund, as we’re not able to provide those for purchases made in App Store.

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how do i contact them ? by email ??

I would recommend contacting their support with the link below :)

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