IFBLOGS
November 29, 2020, 11:13am
1
Hey all,
I’ve been taking a break from IF for a few weeks and decided not to buy a sub for a month after this one expired …
However today it resubbed automatically and took money out of my account even when i did not purchase it is there any way to fix this :(
Hello!
This occurs if you never cancelled your subscription and then topped up the payment method used for it. The stores automatically make purchase attempts a few days after it expires and if there’s funds on the account one day, it’ll purchase.
Are you on iOS or Android?
3 Likes
Then you’ll have to contact Apple for a refund, as we’re not able to provide those for purchases made in App Store.
2 Likes
IFBLOGS
November 29, 2020, 11:18am
5
how do i contact them ? by email ??
Lawin_S
November 29, 2020, 11:21am
6
I would recommend contacting their support with the link below :)
1 Like
system
Closed
February 27, 2021, 11:21am
7
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