I have a monthly subscription but for some reason it says there was no subscription found and my next payment isn’t till March 30th so I wondering what’s going on?
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If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
- Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
- Restart your device
- Open Infinite Flight
- Tap “Fly Online!”
If you’re unable to access your subscription after completing the steps above please try the following:
- Uninstall Infinite Flight from your device
- Restart your device
- Install Infinite Flight from App Store again
- Tap “Fly online!”.
The app should then display the account that holds your subscription based on the information found on your Apple-ID.
If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [email protected]
- Display Name and Callsign
- Device
- Complete Purchase Receipt showing date, item, and item number (Beginning with GPA if Android User)
It was unnecessary to be posted as the issue was already solved by a moderator.
Please don’t do this again. I had to deal with you on other forums. It was removed because the moderator didn’t think it was helpful.
2 Likes
Please stop using a topic as a personal chat room. If you have a question please PM the user instead of discussing off-topic and hijacking someone elses thrread. I sent you a PM on the reason.
6 Likes
@Tylerdadzie has your issue been resolved?
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