Subscription issue

I have a monthly subscription but for some reason it says there was no subscription found and my next payment isn’t till March 30th so I wondering what’s going on?

1 Like

If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

  1. Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
  2. Restart your device
  3. Open Infinite Flight
  4. Tap “Fly Online!”

If you’re unable to access your subscription after completing the steps above please try the following:

  1. Uninstall Infinite Flight from your device
  2. Restart your device
  3. Install Infinite Flight from App Store again
  4. Tap “Fly online!”.

The app should then display the account that holds your subscription based on the information found on your Apple-ID.

If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to support@infiniteflight.com

  • Display Name and Callsign
  • Device
  • Complete Purchase Receipt showing date, item, and item number (Beginning with GPA if Android User)

It was unnecessary to be posted as the issue was already solved by a moderator.

Please don’t do this again. I had to deal with you on other forums. It was removed because the moderator didn’t think it was helpful.

2 Likes

Please stop using a topic as a personal chat room. If you have a question please PM the user instead of discussing off-topic and hijacking someone elses thrread. I sent you a PM on the reason.

6 Likes

@Tylerdadzie has your issue been resolved?

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