Subscription Error

I just purchased a one month sub for online and my bank & iTunes account was charged but there is no active subscription on my infinite flight account. If anyone know ps a fix for that I would appreciate it.

I’m returning to infinite flight after a bit of a break, I know how this community is about new topics (I searched for similar problems but I wasn’t successful) so sorry if this inconveniences anyone. Thanks

Check the #support FAQ. A possible solution related to your problem can be found there.


Looks like I had an error a lot of people had. It signed me into a random grade 1 account with my subscription but my original account still doesn’t have one. It looks like schyllberg switches account subscriptions for most people but I’m not sure if he still does.

https://community.infiniteflight.com/t/support-faq-2019-please-read-this-before-posting/230334/22

@schyllberg will be able to transfer your subscription over. Simply wait until he contacts you either here or via PM.

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Fixed via email :)