Hi there, i just purchaseda new tablet and thought I was logged into my account and purchased a subscription. I realized that I wasn’t signed in, now after linking my account. The system is asking to purchase pro but it’s already purchased. What should I do, thanks!
Device: Samsung Galaxy Tab 9 Operating system: Android 15, open UI Version 7.0
You can reach out to support at [email protected] with this same information and your account details. Sebastian will be more than happy to assist. FYI these kind of issues are handled via email if I can recall, feel free to reach out that way