Subscription and account

[Navylobo]

I bought my subscription through the App Store and can’t get it to synchronize with the account I created, so unable to do the community functions.

Thank you.

[sqeezelemon]

What do you mean by community functions? Welcome to the community btw

[Navylobo]

It is now working, but was only letting me play solo.

[Mr_yellow]

Mate we need more info ,but welcome to the community.

[Pilot_urp]

By that quote I’m assuming you’ve logged in to your account but do not have the subscription as you stated you can only fly solo. Sooo does your account say you have a subscription or no?

@Navylobo

It is now working, but was only letting me play solo.

If it says you don’t have a subscription follow these steps below

@schyllberg

If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

1. Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
2. Restart your device
3. Open Infinite Flight
4. Tap “Fly Online!”

If you’re unable to access your subscription after completing the steps above please try the following:

1. Uninstall Infinite Flight from your device
2. Restart your device
3. Install Infinite Flight from App Store again
4. Tap “Fly online!”.

The app should then display the account that holds your subscription based on the information found on your Apple-ID.

If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [email protected]

• Display Name and Callsign
• Device
• Complete Purchase Receipt showing date, item, and item number (Beginning with GPA if Android User)

[Chicago_Aviator]

I had this problem uninstall infinite flight then reinstall it and log in then it should work

[Navylobo]

It is working completely now, not sure what was done to fix it, maybe just a server update, but either way, all good.