Stuck on loading screen

Support
1

Hi Community, I have been trying too fly for the past hour and I have not been able too get into IF. I can choose my plane and airport but than it’s stuck on the loading screen? What can I do to fix this

2

What all have you tried? Rebooting? Etc?

Android or Apple?

Some have had success resetting their network settings. (Wifi only)

3

Try the following:

  1. Reboot your Device
  2. Close the App (Open Multitask and Swipe up on iPhone/left or right on Android)
  3. Reduce Graphics settings
  4. Remove Background apps
  5. Delete and Reinstall app

If none work. then I’m not sure what else to do

4

Apple. I’ve rebooted the app, restarted the device and deleted app. Got back into the app, now stuck on the FB login

5

Change your FB password. That has helped others.

1 Like
6

Hmm okay let me do that

2 Likes
7

Okay know it’s on the FB authenticate part

8

Did it log in eventually?

1 Like
9

Yes it did. Did my cellphone number. Waiting too see if it will let me fly

10

This just happened to me, i just kept restarting IF and it eventually worked 😅

11

Yah I got it too work! This can be closed! Thanks @Chris_S for the help

1 Like
12