Stand Guidance System Error

TS787 · February 25, 2023, 4:56pm

I noticed the remote parking system at JFK displayed ‘Auto Detect Gate Error’. What causes this to happen when I pull into the gate?

JSRibs28 · February 25, 2023, 5:16pm

Hello!

Thanks for the report! Which gate number is it? It might be an issue with how the specific gate was edited.

TS787 · February 25, 2023, 5:38pm

JFK, Terminal 4B, Gate 39

Mort · February 25, 2023, 5:43pm

That happened to me quite a while ago, at KBOS. I also had an incident where I was trying to park a Delta 757 at a gate for widebodies (2 jetways) and it said that my plane was “too large.” This also happened at KBOS.

Z-Tube · February 25, 2023, 6:24pm

The SGS isn’t within a 5° range, causing it to be unable to recognize the aircraft.

Anyway, thanks for the report. This has been fixed and will be pushed in a future update (no guarantees it’ll be in 23.1).