Sound issue


#1

I’m using ip7 plus but when i’m playing game, i don’t hear sound from enginee and atc. May I help you? Thank you.


#2

Have you tried a restart? what OS are you using? have you checked your sound settings? are your engines off?


#3

Yes, i have restart very much for all aircraft, enginee turn off. iOS11.2 i
don’t know why i don’t hear sound. I had remote game and restart game but
no sound. May you help me?

Vào Th 5, 7 thg 12, 2017 lúc 10:56 Daniel14 <
infinite_flight@discoursemail.com> đã viết:


#4

I think I had a bug similar to this once, I believe I tried turning off sounds in the settings, then restart, then activate the sounds in the settings once the device turned back on.


#5

Can we get some specs as did you restart before flight or what plane you were using?


#6

Hello! Thanks for making a new support topic today. I am sorry that you are having this issue.

Please make sure you have done the following:

  • Ringer has been turned ON
  • Be sure the sound is on - Steps: Press settings, then tap audio. Turn the tabs all the way up to the right.
  • Device volume is on.

If these steps DO NOT work, please reinstall Infinite Flight, then restart your device. Thanks!

Jacob


#7

You have your phone on silent (or whatever you call it when your phone vibrates). I made a support topic a few hours of the same problem and this was the solution. Thanks for contacting support!

-Etrain


#8

Now i’m flying A321 but no sound. I also had turn off sound on game, turn
off game and restar and turn on sound on game but no sound. Hix hix, now
what can i do?

Vào Th 5, 7 thg 12, 2017 lúc 11:18 bobo2345 <
infinite_flight@discoursemail.com> đã viết:


#9

Please make sure you have done the following:

Ringer has been turned ON
Be sure the sound is on - Steps: Press settings, then tap audio. Turn the tabs all the way up to the right.
Device volume is on.


#10

my game turn on but no sound

Vào Th 5, 7 thg 12, 2017 lúc 11:28 Phuong triet Nguyen <
trietnguyen1302@gmail.com> đã viết:


#11

Hello, Can you please ensure your ringer is ON. Go into your device settings - tap sounds and haptics - then turn the volume all the way to the right. Thank you.


#12


Yes my phone run normal.


#13

Make sure your engines are on. If not, you won’t here anything unless others with engines on are nearby.


#14

If what @Ben is saying, trying reinstalling Infinite Flight. This should fix your issue.


#15

Yes, my plane is turning on enginee. I’m flying now. And around no plane

đã viết:


#16

Yesterday, i had have installing my infinite, but no have sound.

Vào Th 5, 7 thg 12, 2017 lúc 11:56 Phuong triet Nguyen <
trietnguyen1302@gmail.com> đã viết:


#17

I’ve noticed that using Siri will cut the game audio, make sure you are not using Siri during your flight


#18

Try using earbuds and see if there is sound.
Does sound work for other apps like YouTube? Something other than a ringer sound.
Some phones have different volumes for different items. One volume for ringer, alarms, and one for media.


#19

App like youtube sounds normal. I also turn off siri hope to have sound
strong text[quote=“Chris_S, post:18, topic:169502, full:true”]
Try using earbuds and see if there is sound.

Does sound work for other apps like YouTube? Something other than a ringer sound.

Some phones have different volumes for different items. One volume for ringer, alarms, and one for media.
[/quote]


#20

I have to try everything so everyone help but no sound huhu. Before update i played game have sound but after update phone i play game no sound